Pick up at the TEVOA showroom: a premium and free service
Want to avoid delivery fees? Choose the "Pick up in store" option and pick up your order for free in our TEVOA showroom, located in the 10th arrondissement of Paris (Goncourt or Colonel Fabien metro stations). Inspired by the best click & collect options, this service combines the convenience of online shopping with personalized advice by appointment.
How does it work?
| Stage | Action | Details |
|---|---|---|
| 1. Add to cart | Select your favorite parts and click on “Payment”. | Process identical to any e-commerce order. |
| 2. Choose “Pick up in store” | In the Delivery methods section, select Pick up at the TEVOA showroom (Paris 10) . | 100% free method. |
| 3. Pay online | Adjust your order to confirm it. | Secure payment. |
| 4. Receive the confirmation email | You will receive an email indicating that the order is “Ready for collection”. | Inspired by best practices. |
| 5. Schedule your appointment | Our team will contact you (email or telephone) within 24 hours to arrange your collection slot. | Model already adopted by many Parisian boutiques. |
| 6. Collect your order | Present your ID + order number to the showroom. | Quick collection, with the possibility of visiting the Showroom for longer. |
Why choose showroom pickup?
- Zero costs and zero delivery waiting : you save on transport costs and time.
- Personalized advice : try on your pieces on site, exchange sizes or colors instantly, as offered by premium Parisian brands.
- Exclusive experience : discover our new collections in advance and benefit from care tips on our premium materials (Khmer silk, polished silver, etc.).
- Responsible omnichannel : fewer shipments = reduced carbon impact, a trend favored by premium customers
Frequently Asked Questions
How long will it take to collect my order?
Most orders are ready within 24 business hours (excluding weekends). You will receive a confirmation email as soon as it is available.
How long is my order kept?
We will keep it for as long as necessary while waiting for our meeting.
Can I mandate someone to collect my order?
Yes. The person will need to present themselves with:
- the confirmation email (printed or on smartphone);
- a copy of your identity document.
Address & opening hours
TEVOA Showroom – Paris 10ᵉ
Exclusively by appointment or invitation.
(Exact address provided when making the appointment)
Open 7 days a week, from 10 a.m. to 8 p.m.
Need help?
Contact our Customer Service by email: contact@tevoa.fr. We will guide you step by step through selecting the Showroom Pickup option and planning your visit.
By choosing to pick up your order at the TEVOA showroom, you'll enjoy a seamless, cost-effective, and personalized shopping experience. We look forward to welcoming you!