Pick up at the TEVOA showroom: a premium and free service
Want to avoid delivery fees? Choose the "Pick up in store" option and collect your order for free at our TEVOA showroom, located in the 10th arrondissement of Paris (Goncourt or Colonel Fabien metro stations). Inspired by the best click & collect experiences, this service combines the convenience of online shopping with personalized advice by appointment.
How does it work?
| Step | Action | Details |
|---|---|---|
| 1. Add to cart | Select your favorite items and click "Checkout". | Same process as any e-commerce order. |
| 2. Choose "Pick up in store" | In the Delivery methods section, select Pick up at TEVOA showroom (Paris 10). | 100% free method. |
| 3. Pay online | Pay for your order to confirm it. | Secure payment. |
| 4. Receive confirmation email | You will receive an email stating that the order is "Ready for pickup". | Inspired by best practices. |
| 5. Schedule your appointment | Our team will contact you (email or phone) within 24 hours to schedule your pickup slot. | Model already adopted by many Parisian boutiques. |
| 6. Pick up your order | Present ID + order number at the showroom. | Quick pickup, with the option to visit the Showroom for longer. |
Why choose showroom pickup?
- Zero fees and zero delivery waiting time: you save on shipping costs and save time.
- Personalized advice: try on your items on site, exchange sizes or colors instantly, as offered by premium Parisian brands.
- Exclusive experience: discover our new collections in preview and benefit from care tips for our premium materials (Khmer silk, polished silver, etc.).
- Responsible omnichannel: fewer shipments = reduced carbon impact, a trend favored by premium customers
Frequently asked questions
How long does it take to pick up my order?
Most orders are ready within 24 business hours (excluding weekends). You will receive a confirmation email as soon as it is available.
How long will my order be kept?
We will keep it for as long as necessary until our appointment.
Can I authorize someone else to pick up my order?
Yes. The person must present:
- the confirmation email (printed or on smartphone);
- a copy of your ID.
Address & hours
TEVOA Showroom – Paris 10ᵉ
Exclusively by appointment or invitation.
(Exact address communicated when booking an appointment)
Open 7 days a week, from 10 am to 8 pm.
Need help?
Contact our Customer Service by email: contact@tevoa.fr. We will guide you step by step in selecting the Showroom pickup option and scheduling your visit.
By choosing to pick up at the TEVOA showroom, you will enjoy a smooth, economical, and personalized shopping experience. We look forward to welcoming you!